Welcome to Harmony Facilitation
Empowering independence, one step at a time. We are proud to facilitate the Consumer Directed Personal Assistance Program (CDPAP), providing you and your loved ones with the highest quality care.
About Us
Who We Are
Harmony Facilitation is excited to be an approved facilitator for the Consumer Directed Personal Assistance Program (CDPAP) alongside Public Partnerships LLC (PPL). We are here to ensure that you continue receiving the best care from your trusted personal assistants.
Our goal is to offer personalized, efficient care solutions that promote independence, dignity, and peace of mind.
- Along partnership PPL.
- Be streamlined registration process for consumer.
- Assistance with PPL training.
- Assistance with EVV payroll and benefits.
Our Services
Comprehensive Care Solutions
Dedicated to providing transparent and efficient care for consumers and personal assistants.
Consumer Directed Personal Assistance Program (CDPAP)
Empowering consumers to direct their care through a trusted personal assistant.
Consumer and personal assistant
Providing guidance for consumer and personal assistants through the registration process, ensuring smooth transitions.
Electronic Visit Verification (EVV)
Download and track shifts on your with PPL easy to use and telephony.
Training Assistance
Reach out to our dedicated staff for assistance with PPL training.
Payroll Assistance
Accurate, timely payroll processing through Time4Care, PPL@Home, and Telephony. Please reach out to our dedicated team for assistance with missed time logs.
HR and benefits
For any queries, please reach out to our helpline at [Helpline Number/Email].
FAQ
Frequently Asked Questions
We understand that the process of receiving and providing homecare services can raise many questions. Here are some of the most common inquiries we get from our consumers and personal assistants.
How do I register as a consumer?
To register as a consumer, visit PPL@Home and follow the registration instructions. You can also contact our team for direct support at 855-426-2774.
How do I track my personal assistant's hours?
You can approve hours through the Time4Care mobile app, PPL@Home, or via Telephony. You must approve hours by Sunday 11:59 PM for payroll processing.
What if I don't have a smartphone?
If you don't have a smartphone, you may qualify for a free smartphone through a federal program. Visit www.lifelinesupport.org to apply.
How can I submit missed hours?
Missed hours can be logged via the Time4Care app, Telephony, or PPL@Home. Alternatively, you can submit a paper timesheet to ensure all your hours are recorded.
What consumer say
What Our Clients Say
"Harmony Facilitation made the process of finding a personal assistant simple and easy. The team was supportive every step of the way."
Sarah L.
Consumer
"As a personal assistant, I feel supported and appreciated. The tools provided for logging hours are user-friendly and efficient."
David R.
Personal Assistant
"The guidance and transparency from Harmony Facilitation gave me peace of mind when transitioning to PPL's system. Highly recommend!"
Jessica M.
Consumer
"As a personal assistant, I feel supported and appreciated. The tools provided for logging hours are user-friendly and efficient."
David R.
Personal Assistant
Why Choose Us
Why choose us
We believe in making your journey with us as.
Easy-to-Use Tools
From Time4Care to PPL@Home, our digital tools make tracking and approving hours simple.
Full Support
Our dedicated team is always here to provide guidance on anything from registration to troubleshooting.
Trusted Partnership
As an approved facilitator with PPL, you are assured of the highest standards of care.
Personal Care, Your Way
With CDPAP, you have the power to choose your personal assistant and ensure you get the care that's right for you.